Why an AMC is significant for IT ITes Services




The 21st Century is the information age and every industry relies on technology to manage the information that they generate. This means that the underlying IT infrastructure has to be extremely robust to enable your organization’s growth. A poor IT infrastructure can in fact, become such a burden that the mental hassle may impede you from reaching your organization’s desired mission.

So what is an annual maintenance contract for IT services?

It is a signed agreement between two parties wherein one party agrees to maintain IT assets owned by another.  Annual Maintenance contract for IT services (or IT/ITes AMC) can include AMC for servers, AMC for storage and AMC for network, AMC for laptops, AMC for desktops.







Laptops and desktops are computing systems. In today’s World, organizational needs are necessary for these, as nearly all the transactions between two parties are in digital format enabled by laptops and desktops computers. AMC for laptops and desktops include comprehensive parts replacement, engineer support, user account management, network management, server management, cyber security management on laptops and desktops.

A server provides data requests and send back the information received on the network. An annual maintenance contract for Servers (AMC server) includes maintenance of servers to ensure high up-times and low down-times. It includes regular updates, back-ups, monitoring, diagnostics and patching to ensure high availability of data.

Storage devices store digital data by means of computing technology. An annual maintenance contract for Storage (AMC storage) can include all support as for a server, however, routine maintenances are much higher due to the fact that the storage needs for an organization needs to adjust to changing demands. The maintenance contract also includes plan for disaster recovery in case of loss of data and mechanism to retrieve the lost information by providing regular back-ups ensuring business continuity.

A network is a group of two or more computers linked together. Network hardware, are physical devices that are required for communication between devices on a computer network. An annual maintenance contract for network (AMC network) can include all support as for a server, however, it also includes network security, network switch maintenance, network router maintenance and wireless network maintenance.

The term annual maintenance contract for IT services refers to an enterprise's entire collection of hardware, software, networks, data centers facilities and related equipment used to develop, test, operate, monitor, manage and/or support information technology services.

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