Why an AMC is significant for IT ITes Services
The 21st Century is the
information age and every industry relies on technology to manage the
information that they generate. This means that the underlying
IT infrastructure has to be extremely robust to enable your organization’s
growth. A poor IT infrastructure can in fact, become such a burden that the
mental hassle may impede you from reaching your organization’s desired mission.
So what is an annual
maintenance contract for IT services?
It is a signed agreement between two
parties wherein one party agrees to maintain IT assets owned by another. Annual Maintenance contract for IT services
(or IT/ITes AMC) can include AMC for servers, AMC for storage and AMC for
network, AMC for laptops, AMC for desktops.
Laptops
and desktops are computing systems. In today’s World, organizational needs are
necessary for these, as nearly all the transactions between two parties are in
digital format enabled by laptops and desktops computers.
AMC for laptops and desktops include comprehensive parts replacement,
engineer support, user account management, network management, server
management, cyber security management on laptops and desktops.
A server provides data requests and send
back the information received on the network.
An annual maintenance contract for Servers (AMC server) includes maintenance
of servers to ensure high up-times and low down-times. It includes regular
updates, back-ups, monitoring, diagnostics and patching to ensure high availability
of data.
Storage devices store digital data by means
of computing technology. An
annual maintenance contract for Storage (AMC storage) can include all
support as for a server, however, routine
maintenances are much higher due to the fact that the storage needs for an
organization needs to adjust to changing demands. The maintenance contract also
includes plan for disaster recovery in case of loss of data and mechanism to
retrieve the lost information by providing regular back-ups ensuring business
continuity.
A network is a group of two or more
computers linked together. Network hardware, are physical devices that are
required for communication between devices on a computer network. An annual
maintenance contract for network (AMC network) can include all support as
for a server, however, it also includes network
security, network switch maintenance, network router maintenance and
wireless network maintenance.
The term annual
maintenance contract for IT services refers
to an enterprise's entire collection of hardware, software, networks, data
centers facilities and related equipment used to develop, test, operate,
monitor, manage and/or support information technology services.
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